Refund policy

Returns
We strive to create great products, we are so sure you will love our razors, that we'll take it back within 30 days for any reason, no questions asked. Keep the blades we included and ship the product back to us, please include the packaging and send it back with a tracking number and insurance. We ask for this to ensure a refund and to eliminate fraud. However, all factory seconds/return units are not returnable and priced accordingly. For shaving soap, preshave oil, shaving balm, cologne or any consumables...these products must be unopened and unused to qualify for a 30 day return.

It is the customers responsibility to pay for all fees associated with the return. After receiving the product your refund will be processed immediately on our side, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Any shipping fees are not refundable.

Late or missing refunds (if applicable)
It may take some time before your refund is officially posted, contact your bank and/or credit card company first. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please do not hesitate to contact us at info@carbonshaving.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@carbonshaving.com and send your item to: 2521 W 40th St., Minneapolis MN 55410, United States.

Shipping
To return your product, you should mail your product to: Carbon Shaving Co. 2521 W 40th St., Minneapolis MN 55410, United States